Frances Klaassen OAM

Chief Executive Officer

Joined TASC: 2020

Frances Klaassen OAM joined TASC National as CEO in February 2020, bringing a well-earned reputation as a creative, collaborative trailblazer in the South West Queensland community sector.

For the last 25 years, Frances has been at the forefront of establishing new services in the region to support families, children and young people in vulnerable circumstances, and members of the culturally and linguistically diverse (CALD) community.

As the Regional Director for long-standing regional provider Mercy Community, Frances implemented a broad range of innovative services across Toowoomba, Warwick and the Southern Downs.  These included: the nationally award-winning Cultural Diversity Hub, incorporating the Community Action for a Multicultural Society Program, and the region’s multi-award winning Settlement Grants program; the Women’s Wellness Centre in Toowoomba; and the Indigenous Foster Care program, which was later transitioned to Goolburri.

Other career highlights include introducing partnerships with organisations like Playgroup Australia and Lifeline Darling Downs to fill gaps in early intervention programs in the region.

Frances’ passion is for bringing people together to achieve outcomes that benefit the South West Queensland community.  As the champion of groups like the Local Level Alliance and Refugee and Migrant Settlements Services Interagency, she has driven successful collaborations of benefit to the region’s diverse communities.

Frances began her career as a social worker in child protection, and has operated her own hospitality, training consultancy and mediation businesses.  She is accredited as a mediator with the Attorney-General’s Department.  Her combination of commercial acumen and emotional intelligence places her ideally to lead TASC within an ever-changing community sector.

In 2015, Frances’ achievements as a not-for-profit leader were recognised when she was awarded the Order of Australia Medal for service to children and families through social welfare organisations.

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